Help & Documentation

Last updated: March 14, 2026

Everything you need to know about using Downtown+ — from creating your account to managing orders and shipping.

Getting Started

Here's how to set up your account and start using Downtown+.

Creating an Account

Start at /jointo learn what Downtown+ offers for shoppers, professionals, and business owners. When you're ready, visit any downtown's contribute page to see two options:

  1. Sign In — For existing users
  2. Join Community — Create a new account with email/password or Google

When signing up, provide your first name, last name, email, and a password (minimum 6 characters). You'll receive a 6-digit verification code by email. Enter it to activate your account.

Your Dashboard

Once signed in, your Dashboard is your home base. It has sections for:

The Your Contributions dashboard with News, Events, Deals, Profiles, Products, and Sales cards, each showing counts and a create button
Your dashboard after signing in
  • News — Add and manage news articles
  • Events — Post and track community events
  • Deals — Add and manage deals/special offers
  • Profiles — Create business or individual profiles

Each card shows your contribution count and status indicators for pending or rejected submissions.

Account Settings

Access settings from your Dashboard to update your name, email, password, manage notification preferences, or delete your account.