Help & Documentation

Last updated: March 14, 2026

Everything you need to know about using Downtown+ — from creating your account to managing orders and shipping.

Discover Local Businesses

Downtown+ helps you discover and connect with local businesses and independent professionals in your area.

Downtown directory page with a Browse All Profiles button above a grid of photo category tiles: People, Food and Dining, Arts and Culture, Hospitality, Retail, Entertainment, Services, and Public Services
Every downtown has its own directory, browsable by category or all at once

What You'll Find

Business Profiles include restaurants, retail shops, professional services, creative studios, health and wellness providers, and more.

Individual Profiles feature freelancers, local artists, community leaders, and independent service providers.

How to Use Profiles

  1. Browse by Category — Filter businesses by type
  2. Browse by Tag — Explore tags like "pizza", "live music", or "handmade" to find exactly what you're looking for
  3. Browse by Profession — Click the business type or occupation on any profile to see everyone in that profession
  4. Search by Name — Find a specific business
  5. Check Hours & Contact Info — Phone, address, website, hours
  6. View Photos — See what businesses look like
  7. Connect on Social Media — Follow on Facebook, Instagram, and more

Verified Profiles

Look for the verified badge on profiles. Verified profiles get priority placement in search and can keep more products, deals, and events running at once.

Verification is not what lets a business sell. Any approved business profile can list products and post deals, verified or not. For individual profiles it works differently: verification is what unlocks selling products, posting deals, publishing news articles, and adding a video introduction. See Get Verified for pricing.