Help & Documentation

Last updated: March 14, 2026

Everything you need to know about using Downtown+ — from creating your account to managing orders and shipping.

Get Verified

Verification adds credibility to your profile and unlocks additional features.

Benefits

  • Verified badge on your profile
  • Priority placement in search results
  • Higher limits on products, deals, and events. Free business profiles can already sell products and post deals. Verifying raises how many you can keep active at once
  • For individual profiles: the ability to sell products, post deals, post news articles, and add a video introduction. Individual profiles need verification before they can sell or post deals
  • Co-hosting on events. Your primary host must be verified before you can add co-hosts

Pricing

  • Business Verified — $29.95/month or $295/year
  • Business Pro — $49.95/month or $495/year
  • Individual Verified — $19.95/month or $195/year
  • Individual Pro — $39.95/month or $395/year

Annual billing works out to two months free. Current pricing and a full feature comparison live on the business and individual join pages.

Some downtowns also offer a Founderoption: one payment for lifetime access on a single profile, with no renewal. Seats are limited per downtown. If your downtown has seats available, you will see it on that downtown's Founder page.

Your Profiles page showing an approved profile card with its stats band and a Verify button
Click Verify on your approved profile to start the subscription process

How to Subscribe

  1. Go to your Dashboard
  2. Click the verification option on your profile
  3. Complete payment through Stripe
  4. Your verified badge appears immediately

You can cancel a Verified or Pro subscription anytime from your Dashboard. Your features remain active until the end of the billing period. Founder is a one-time purchase rather than a subscription, so there is nothing to renew or cancel.